All around the world, attitude-based campaigns are quickly losing popularity. One major reason for this decline is the strong criticism from U.S. President Donald Trump. He attacked these campaigns openly and repeatedly. Brands like Coca-Cola are taking a stand. Do they benefit from this? Now, a new study has been published. It questions the actual financial value of these attitude campaigns. The study suggests they may not be as useful as many believed. Does this mean the critics of these campaigns were always right? That’s not an easy question to answer. The truth is more complicated and needs deeper understanding. The study by the market research institute GIM shows what good market research should always be. It stays neutral and clear when presenting numbers. At the same time, it carries a powerful meaning. GIM focused its target group survey on just one simple question. The question was: Does a company’s openly shared social commitment lead to more people buying its products? ...
AI-powered personas take the traditional method to a higher level. They do this by adding interactive conversations to static profiles. With the help of artificial intelligence, companies can talk directly to their personas. This helps them understand their target groups in a more realistic and emotional way. When personas no longer just represent, but also respond, new conversations begin. A tool developed by market research company makes this possible. It allows businesses to get data-based feedback at any time. They can test products, campaigns, or ideas with it. This supports stronger empathy and a better customer focus. It is 1983. The Californian sun beats down on the Monterey golf course. Alan Cooper, a software designer, walks across the lush green fairway. He does not carry a golf club. He stares ahead with a focused gaze. His brow glistens with sweat. He seems completely lost in his thoughts. As he walks, he gestures wildly with both hands. He sometimes speaks aloud as if he ...